Information We Collect

We may collect the following information:

Personal Information

When you voluntarily provide it, we may collect:

• Name

• Email address

• Phone number

• Billing information (processed securely through third-party payment providers)

• Information you submit through contact forms or coaching applications

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule coaching sessions

• Deliver coaching services

• Send newsletters and updates (if you opt in)

• Improve our website and services

• Process payments

• Provide downloadable resources

• Maintain website security

• Comply with legal obligations

SMS/Text Message Program

By providing your mobile phone number and opting in to receive SMS/text messages from Your Reset Coach, you consent to receive text messages related to our services, including:

• Coaching reminders

• Appointment or session updates

• Program information

• Educational content

• Important service-related notifications

• Promotional messages (where applicable and permitted)

How You Opt In

You may opt in to receive SMS/text messages by:

• Completing a website form that includes SMS consent

• Checking a box agreeing to receive text messages

• Providing your phone number and confirming your consent through an approved opt-in process

Consent to receive SMS messages is not a condition of purchasing any product or service.

Message Frequency

Message frequency may vary depending on your interaction with our services, programs, appointments, and communications. You may receive occasional messages, including reminders, updates, and promotional communications if you have opted in.

Opting Out

You may opt out of SMS/text messages at any time by replying:

STOP to unsubscribe from future text messages.

For assistance, reply:

HELP

or contact us using the information provided on this website.

Message and data rates may apply. Message delivery may vary depending on your mobile carrier.

Mobile Information Sharing

We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, messaging providers, appointment scheduling, and technical support, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Communications

If you subscribe to our mailing list, you may receive:

• Coaching updates

• Inspiration and encouragement

• Event announcements

• Educational resources

• Promotional offers

You may unsubscribe at any time using the link included in our emails.

Cookies

Our website may use cookies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Improve user experience

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers such as:

• Payment processors

• Email marketing platforms

• Scheduling software

• Website analytics providers

• Video meeting platforms

These providers only receive the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.

Your Rights

Depending on your location, you may have rights to:

• Request access to your information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Opt out of marketing communications

To exercise these rights, please contact us.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting to this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact us through the contact information provided on this website.